Service & Maintenance

A regular domestic boiler service prolongs the life of your equipment, reduces the risk of breakdown and maintains warranties

Servicing is the only way of making sure your boiler is working safely and efficiently. Whether you have had a new boiler installed which needs a service every year to maintain the manufacturer’s warranty or have an older boiler, it should be serviced annually to ensure correct functioning.

A domestic boiler service is one of those things that is easily forgotten and often overlooked. However, it is vital to service your boiler annually as it could be the key to picking up any issues before they become major problems. For example, here are some of the main reasons why you should have your boiler serviced regularly:

  • If your boiler is running inefficiently then your energy bills will be unnecessarily high
  • Additionally, picking up on issues before they become problems can save you money on unnecessary breakdowns
  • And, if your boiler has undiagnosed issues it can have fatal consequences
  • Additionally, if you are a landlord it is a legal requirement

So, getting your boiler serviced regularly will ensure it is running efficiently and safely. Because, a faulty boiler can not only leave you with no heating or hot water but it can be extremely dangerous. Our team of Gas Safe registered heating engineers are on hand to carry out your annual service.

Therefore, for your peace of mind and convenience, we offer two levels of service plans, Economy and Premium.

Economy Service Plan

Premium Service Plan

Ideal to maintain warranty/guarantee*

Boiler service inspection

Boiler service inspection

Free gas safety certificate

Free gas safety certificate

Carbon monoxide assessment included

Carbon monoxide assessment included

Smoke alarm assessment included

Smoke alarm assessment included

2 call outs in 12 months, with any parts at a discounted rate



*See optional extensions below or our Premium Plan if not in warranty/guarantee
All prices inclusive of VAT
Costs provide cover for 12 months


Any additional call outs charged at £113.95 per call, with any parts required at a discounted rate 
All prices inclusive of VAT
Costs provide cover for 12 months

Service Plan Terms & Conditions


Our aim is to provide you with a safe, reliable and high-quality service to maintain and repair the appliance covered by this agreement.


Our friendly customer service team is always on hand to help.  Simply call us on 01926 279922 to book an engineer to attend a fault or for any general advice that you might need.  Our office is open Monday to Friday 8.00am – 5.00pm. Outside of normal office hours an emergency service is available. You can also email us at



We will always try to get an engineer out to you within 24 hours (weekdays).  However, this will depend on engineer availability and the severity of the problem.  On the whole, we will prioritise calls for those customers with no heating or hot water. 


Your Service Plan includes the labour and parts for repairs to all components within the appliance, (see full terms and conditions)

If you have any questions then please get in touch

Heating & Cooling